Returns & Refund Policy

At Apparel Shire, we want you to be completely satisfied with your purchase. This Returns & Refund Policy explains how you can return items and request refunds.

1. Returns Eligibility

• Items must be returned within 14 days of delivery.

• Products must be unused, unwashed, and in their original condition with all tags and packaging intact.

• Certain items, such as underwear, swimwear, or personalized/custom items, may not be eligible for return unless defective.

2. Initiating a Return

• To initiate a return, please contact our customer support team at:
  Email: info@apparelshire.com
  Phone: 123-456-789

• Provide your order number, item details, and reason for return.

• Our team will guide you through the return process and provide a return authorization if applicable.

3. Return Shipping

• Customers are responsible for the cost of return shipping, unless the item is defective or incorrect.

• We recommend using a trackable shipping method to ensure your return reaches us safely.

4. Refunds

• Once we receive and inspect your returned item, we will process your refund within 5–7 business days.

• Refunds will be issued to the original payment method used for the purchase.

• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges

• We currently offer exchanges for defective or incorrect items only.

• To request an exchange, contact our customer support team with your order details and reason for exchange.

6. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of delivery.

• We will provide a replacement or full refund, including shipping costs, for eligible items.

7. Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: info@apparelshire.com